Customer Stories

See what people are saying about their experiences with D3M.

"Our entire organization is using D3M. We now have a reliable, consistent platform to properly design & document our customer’s MOTOTRBO & APX system solutions."
Baycom Scott Johnson, Director of Technical Operations
"When a technician gets called out at 2AM to troubleshoot an issue; they will have fast and easy access to understanding how the network in question was deployed."
Louisiana Radio Communications Chip Lenhart, System Specialist
"Regular use of D3M has improved our team's ability to effectively collaborate, increased our efficiency, reduced quoting errors, and increased our level of professionalism.”
Spectrum Communications Roger Ruby, Vice President

ICI Wireless

Testimonial-logo-Integrated-Communications“When we take over systems that have been deployed by other vendors and we have to document the system, D3M gives us that capability. D3M makes it exceptionally easy, especially in the network environment when a back hall equipment room has multiple connections going everywhere and you need to know exactly where to put what. I can go in and document the site and have a technician that has never seen the site, walk in, pull up D3M and know exactly where everything is.” Read more.

Jason Ellington, Senior Technician

Baycom

Testimonial-Baycom

Our entire organization is using D3M. We now have a reliable, consistent platform to properly design & document our customer’s MOTOTRBO & APX system solutions. The Sales Team begins the process by creating professional images and brings them to the customers during the quoting stage. The Bench Technicians continue the process by documenting the project for the Field Technicians to use during installation.”

Scott Johnson, Director of Technical Operations

 


 

D3M has saved us a ton of time with the ability to collaborate and work together. We have multiple locations and with D3M we can work in the same project together simultaneously. While talking on the phone, D3M gives us the visual aspect of the discussion. It’s much more efficient way to collaborate. It has saved us a lot of time on front and back end with good documentation, fleetmaps, and keeping track of things. It has been very beneficial.”

Matt Greenwood, Service & System Technician

Spectrum Communications

Testimonial-Spectrum-Com“I’d be interested in knowing what other people are using. Are people still stuck using old technology? I’d recommend D3M to anybody.” Read more.

Korey Hess, Radio Technician

Louisiana Radio Communications

Testimonial-Louisinana“Trying to record and maintain all of our radio network information in one place can be a real headache. D3M has the ability to bring value to our entire organization. It allows for Sales to start a project and easily pass it on to our Technicians to tweak and revise the diagram. The software also provides very valuable information to customers who need to understand how their radio network functions. Come install time, our Technicians will all be on the same page and know how everything needs to be configured. More importantly, when a technician gets called out at 2AM to troubleshoot an issue; they will have fast and easy access to understanding how the network in question was deployed.”

Chip Lenhart, System Specialist

Spectrum Telecom Group

Testimonial-Spectrum

“Using D3M for radio network design & management is far easier than Microsoft Visio and Excel. The tool allows you to enter and store all of your network information in one place and easily share it with others. Creating network diagrams and databases for radio systems is extremely simplified thanks to D3M. It will be my “one-stop-shop” tool for complete radio system designs. D3M is an extremely valuable application and I would absolutely recommend it to other two-way radio technicians!Read more.

Joe Kletke, Technician

Spectrum Communications

Testimonial-Spectrum-Com

“There are so many benefits & features with D3M, but initially, the key benefit for us is the ease with which design documents can be created, modified & saved. D3M has improved the team’s ability to effectively collaborate, increased our efficiency, reduced quoting errors, and increased our level of professionalism.”

Roger Ruby, Vice President

Bearcom

Testimonial-Bearcom“I’ve had a chance to work with the D3M tool on several occasions over the last year through the Alpha and Beta releases. I would recommend this tool to all two-way radio network technicians as it brings great value to them and the rest of their organization. D3M is an excellent collaboration tool for sales, engineers, and technicians. Being able to share the design information in one centralized location will be far more efficient than our current method of e-mailing multiple file types back and forth.”

Chris Pace, IP Radio Solutions Manager

Talk Wireless

Testimonial-TalkWireless“D3M has been beneficial to Talk Wireless because we’ve been able to complete an overview of a system in a matter of minutes. It helps with documentation.” Read more.

Phil Ovenden, Senior Radio System Technician

Airsys

Testimonial-Airsys

“I don’t go to my boss all that often to pull his arm for money, but I said I absolutely must have this because the amount of time, grief and everything that it saves me, the tool has paid for itself many, many, many times over.” Read more. 

Tom Grady, Technical Services Executive

Creative Communications

Testimonial-creative-communications

It doesn’t get much easier to put together a block diagram together than with D3M. Another important thing is that everybody has connectivity to your files… Everything stays up to date and I don’t have a different version on my machine compared to somebody else’s machine. From that aspect, it’s nice that everybody can have access to customer files, wherever they are.Read more.

Tim Taylor, Design Engineer

Utility Communications

“D3M has made my job easier. It has made it easier for me to collect all of the information in one place and allowed me to have a visual representation of the project for myself, internally, and for the customer to see exactly what we are doing and what are going to be implementing into the project.” Read more.

Ben Clarke, Project Manager